Have questions?
We’ve got answers!

Want more information on our Experian-backed credit reporting and monitoring services? Are you a current member with questions about your account? Need assistance ending your services? Wondering how to sign up in the first place?

For all these questions, and more, we have an amazing team of customer service specialists ready to assist you 7 days a week. To ensure a hassle-free process, please be ready to provide your member ID, First/Last name, and the address you used when signing up.

No matter the question – our friendly customer service representatives are ready to help!

Getting a hold of us is easy. Give us a call at (833) 842-1902, and we’ll answer any and all of your questions!

Monday - Friday: 9 AM to 9 PM EST

Saturday: 9 AM to 6 PM EST

Sunday: 1 PM to 6 PM EST

Don’t like phone conversations?

No worries. You can also write to us at:

Golden Scores, LLC

RE: Customer Service

633 Chestnut Street Suite 600 Chattanooga, TN 37450

You can reach out to us on our Facebook page any time! We’re ready to answer all of your questions!